work about resume contact

welcome to my world of design

chanelle
abankwah

scroll

Featured Design Projects

A selection of work across design both digital and traditional, branding, and digital products, highlighting my approach to solving complex problems through human-centered design.

Designing and cultivating thoughtful experiences inspired by identity, culture, and human connection.

Let's make something great.

I'm someone who's always building, learning, and pushing myself to go further. I bring curiosity, intention, and a lot of heart into everything I create. If you're looking for someone who's excited to contribute, learn, and make an impact, I'd love to hear from you.

Book A Call View Resume

multi-disciplinary designer

Hi, I'm Chanelle.
So Glad You're Here!

I'm Chanelle, a multi-disciplinary designer driven by curiosity, creativity, and a passion for building meaningful experiences. Design has always been my way of expressing ideas, solving problems, and connecting with people. Over the years, that passion has expanded across product design, branding, digital experiences, and creative strategy.

I thrive in environments that challenge me to think beyond the obvious and push creative boundaries. I'm proactive, solution-oriented, and not afraid to ask questions or figure things out when faced with something new. Whether leading projects, supporting a team, or tackling complex challenges, I bring initiative, curiosity, and a strong commitment to creating thoughtful work that leaves an impact.

Chanelle Abankwah
I'm a product designer I'm a ux/ui designer I'm a brand designer I'm a web designer I'm a product designer I'm a ux/ui designer I'm a brand designer I'm a web designer

what i bring to the table

My Skill Stack

technical

  • Figma & Prototyping
  • UI/UX Design
  • Brand Identity
  • Web Design
  • Print Media
  • Motion Graphics
  • Event & Marketing Design
  • Advertising

software

  • Adobe Creative Suite
  • Notion & Asana
  • Webflow & Framer
  • Miro & FigJam
  • Google Workspace
  • Microsoft Office
  • AI Tools
  • Claude

how i design

Design Philosophy

As a designer, I want my work to leave an impact not just visually, but emotionally and experientially. I aim to create designs that feel intentional, challenge the ordinary, and contribute to experiences that people genuinely enjoy, remember, and connect with.

Empathy

Designing with deep understanding and people in mind.

Curiosity

Constantly learning, exploring, and pushing creative boundaries.

Thought-Provoking

Creating work that sparks ideas, emotion, and conversation.

Intentional

Every design decision should have meaning and purpose.

career

Experience

Founding Product Designer

Owambe

Nov 2023 – Nov 2025

UX/UI Designer

The Global Black Alliance (GBA)

Jul 2023 – Aug 2024

Digital Content Designer & Events Coordinator

Rise In STEM

Oct 2021 – Jun 2023

Brand Strategist & Web Designer

The Body Form

Apr 2022 – Nov 2022

Freelance Digital Designer

Web / UX / Brand / Graphic Design

Adriana Elcena · Michael London · JupiterHR · Elle-Amie · J&I Beauty · Ajamjo

2021 – Present

programs

Mentorship

AHF 2024 Winter Fellow

Accelerate Her Future

2024

CFC x Soho House Mentee

Soho House & Co

2023

HXOUSE CONNECT Mentee

HXOUSE

2023

internships

Internships

Digital Marketing Intern — UX

Lavish Life Brand, LLC.

2021

learning

Education

Bachelor of Fine Arts — New Media

Toronto Metropolitan University

Web Development

BrainStation

Chanelle in action
Chanelle in action
Chanelle in action
Chanelle in action
Chanelle in action
Chanelle in action

behind the scenes

Outside of Design

Beyond design, I'm someone who genuinely values connection, community, and creativity in every form. I love being around people, experiencing new things, exploring ideas, and bringing positive energy into the spaces I'm part of. Whether it's discovering a new creative outlet, spending time with friends and family, attending events, or finding inspiration in everyday moments, I'm always drawn to experiences that feel meaningful and human.

Something deeply important to me is giving back and creating opportunities for others, especially upcoming youth and young creatives navigating their own journeys. As someone still growing within my career, I understand how impactful encouragement, support, and access can be. I care about uplifting others, sharing knowledge, and contributing to spaces where people feel seen, capable, and inspired to pursue their potential.

At my core, I want to build a life and career that not only creates meaningful work, but also leaves a positive impact on the people and communities around me.

Here's a small glimpse into the person behind the designer: the energy I bring, the moments that inspire me, and the things that matter most to me outside of work.

let's work together

Ready to Create
Something Great?

I bring creativity, strategy, and a whole lot of passion to every role or project. Let's make something memorable.

Book A Call Download Resume

Beyond the Brief

Design doesn't stop at the edge of a project. Outside of client and product work, I use personal projects as a space to explore, experiment, and push my creative boundaries. Whether working across traditional media, digital design, or blending both, these projects allow me to test new ideas, refine my visual voice, and approach design without constraints.

Many of these explorations are rooted in my culture and identity, serving as both inspiration and subject, while others are driven purely by curiosity and a desire to try something new. Together, they reflect how I think, how I create, and how I continue to grow as a designer beyond the brief.

Thesis Project · Interactive Art · Cultural Exploration

Prosperity Lies in These Patterns

Projection Mapping · Mixed Media · Structural Design

Sounds of Ghana

Conceptual Design · Visual Narrative

The Hate U Give

Illustration · Digital Art

Saweetie: Vector Portrait

Prosperity Lies in These Patterns

A gallery-featured, interactive art piece exploring the relationship between pattern, culture, and identity, inspired by the visual language of Kente cloth.

type

Thesis Project · Interactive Art

discipline

Cultural Exploration

✦ About the Idea

Designed as a textured, immersive experience, the work invites viewers to engage with patterns as more than decoration, positioning them as carriers of history, meaning, and expressions of prosperity across generations. Through layered materials and visual systems, the project bridges traditional cultural elements with contemporary design, creating a space where identity is both seen and felt.

✦ My Goal

To create an experience that didn't just reference Kente cloth but asked the viewer to be inside it. The goal was to use design as a form of cultural documentation, something that felt alive, layered, and deeply intentional rather than decorative or surface-level.

✦ The Outcome

A gallery-featured, interactive piece that was received as both an art installation and a design statement. The work sparked conversations about how traditional visual languages can exist in contemporary spaces, and how pattern, when given context, becomes a form of storytelling.

✦ What It Meant to Me

This project challenged me to think beyond the screen and into space, material, and experience. It pushed my understanding of what design can hold, and reinforced that the most powerful work comes from a place of genuine meaning. Designing from my own culture taught me that specificity is a strength, not a limitation.

Materials

Yarn · Wood · Embroidery · Felt

Platforms

Plinth · Gallery

// Inspo

next project

Sounds of Ghana →

Sounds of Ghana

A projection mapping installation using a 3D model of the Ghanaian flag as the canvas to celebrate the sounds and eras that define Ghanaian music culture.

type

Projection Mapping · Mixed Media

discipline

Structural Design · Cultural Exploration

year

2021

✦ About the Project

During the Covid-19 pandemic, as part of my Experiential Design class, we were introduced to TouchDesigner and tasked with finding creative ways to project design and imagery onto physical surfaces.

I decided to build a 3D model of the Ghanaian flag and use it as the canvas, projecting music videos and visuals from different eras of Ghanaian music directly onto it. Ghanaian music is a deeply significant part of the culture, and its influence stretches across the continent and around the world. This project was my way of honouring that.

✦ What It Meant to Me

This project was a genuine turning point. It demanded that I move beyond the familiar: mastering a platform I was still discovering, developing an entirely new skill set in audio mixing, and stepping away from the conventions of traditional design in favour of something far more immersive and experimental.

The process was demanding, but the result was transformative. It sharpened my ability to work across disciplines, proved that growth lives at the edge of discomfort, and produced a piece of work I continue to hold with a great deal of pride.

✦ The Outcome

A work that brought together entirely different creative mediums: motion, sound, physical construction, and projection, unified into a single culturally representative experience. Each discipline informed the other, resulting in something that felt less like a student project and more like an installation. A sincere, multidimensional tribute to Ghanaian culture and music.

Materials

Foam Board · Hot Glue · Stationery · Projector

Software

Adobe After Effects · Premiere Pro · TouchDesigner · Procreate · DJay App

Platform

YouTube

For this project, I decided to do a very brief timeline of some big Ghanaian songs from the past few decades — songs that have all been influential in my life, presented within a 3D model of the Ghanaian flag.

Disclaimer: No copyright infringement is intended. I do not own nor claim to own any of the original songs used in this video.

// What Do the Songs Mean?

01

The core message is about overcoming rumours, moving forward, and leaving the judgment of others in the past.

02

A group singing about a girl so beautiful they can't function — they can't walk, can't breathe. Her beauty is undeniable.

03

Another love song.

04

Part of a huge Ghanaian movie soundtrack that became a big hit. The chorus says "ayi" — be watchful, be mindful, like a warning. If you see me, you better go.

05

A dance vibe song.

06

Sung in the Ga dialect from Ghana. I only understand Twi, so I don't have an accurate translation — but the energy speaks for itself.

// Songs List

01

Obu Ate Me So Buo — Daddy Lumba

02

Ahomka Wo Mu — V.I.P

03

Odo Nwom — Kofi Nti ft Ofori Amponsah

04

Ayi — Criss Waddle ft Bisa Kdei

05

Genging & Benging — Mr. Eazi

06

Tag Team Chorkor Special — Joey B, DJ Flex

Outro

LAVA FEELS — Joey B

// Listen

next project

The Hate U Give →

The Hate U Give

A 10-second motion graphic exploring how visual design can carry the emotional weight of a story — translating narrative, tension, and identity into movement, colour, and composition.

type

Motion Graphic

discipline

Visual Narrative

year

2019

✦ The Brief

The assignment required creating a 10-second motion graphic based on a book, designed to give viewers a meaningful glimpse into its story. The challenge was to communicate something emotionally complex within a tight time constraint, using only motion, typography, and visual language.

✦ The Outcome

I was able to condense the weight of the story into a precise, intentional 10-second sequence. Through my use of colour, pacing, and typographic movement, I was able to communicate the duality of the protagonist's world and the urgency of her story. What started as a coursework assignment became one of the pieces I am most proud of.

Materials

Laptop

Software

Adobe After Effects · Adobe Illustrator · Photoshop

next project

Saweetie Vector Portrait →

Saweetie: Vector Portrait

type

Illustration · Digital Art

year

2018

✦ Context

Set as a class assignment to create a vector portrait, I chose Saweetie as my subject. At the time she was a rising female rapper making waves in the industry, and her energy and aesthetic felt like the perfect challenge to take on. Working entirely from a reference photo, I built the illustration from scratch using Adobe Illustrator — every shape, curve, and colour chosen deliberately to capture her likeness and presence. An exercise in patience, precision, and the art of translating a person into pure graphic form.

Software

Adobe Illustrator

back to

Beyond the Brief →

Adriana Elcena · Brand & Web Design

Adriana
Elcena

Client

Adriana Elcena

Role

Brand & Web Designer

Industry

Fashion · Luxury

Timeline

8 Weeks

Year

2025

Adriana Elcena is a luxury fashion brand rooted in cultural heritage, femininity, and self-expression. It entered a new era with no website and no cohesive identity — the goal was to build a complete brand world, from identity to digital experience.

Web Design

The website was wireframed from the user journey up, then brought to life with the new identity — fully responsive, editorial in feel, and built to convert curiosity into connection.

Brand Guidelines

Every mark, colour, and typographic rule was documented into a full guidelines system, giving the brand a foundation to stay consistent across every touchpoint going forward.

Scope: Brand Identity · Logo Design · Colour Strategy · UX/UI · Web Design · Art Direction · Event & Experiential Design

Phase

Debut Collection Launch

Year

2025 · Pre-Web Design

My Role

Event Collateral & Promotional Graphics

Event Collateral

Before the website or brand guidelines existed, this was its own standalone project: designing the promotional graphics, sponsorship materials, and street-level wheatpaste posters that launched Adriana Elcena's debut collection to the city in 2025.

Results

The result: a fully realised luxury identity with a launched digital presence and a cohesive visual language across web, collateral, and marketing — carried into a debut launch event with 60+ attendees, and a scalable foundation for future collections.

check out this case study

Rise In STEM →

Rise In STEM

Editorial design and multi-platform campaign work for a youth-focused nonprofit, spanning two annual Impact Reports and a Black Futures History Month campaign across LinkedIn, reels, carousels, and web.

role

Designer

industry

Non-Profit · Education

timeline

Ongoing

year

2024 – 2026

The Problem

Rise In STEM, a youth-focused nonprofit expanding access to STEM careers for underrepresented communities, needed a new report designer to refresh their annual Impact Report and support a Black Futures History Month campaign, bringing a fresher visual approach to both long-form storytelling and digital content.

My Approach

As Designer, I refined the 2024 Impact Report alongside one teammate, led the 2025 report solo with structured layouts, infographics, and scalable templates, and joined a team of three on the Black Futures History Month campaign across LinkedIn, reels, carousels, and web.

Scope Editorial Design · Impact Reporting · Campaign Design · Social Media · Visual Identity · Design Systems

Project 01

Impact Reports

Rise In STEM 2024 Report

2024 Impact Report

A Five-Year Report That Deserved to Feel Like One

The 2024 Impact Report marked five years of Rise In STEM, and the existing approach wasn't doing justice to what the organization had built. Working alongside one teammate, the brief was clear: make it feel like five years of real impact, not just another PDF. View the report here.

The Changes

Rise In STEM 2024 Changes

Missing

A designed cover that set the tone for the milestone year

Added

A bold editorial cover that immediately communicated five years of impact

Rise In STEM 2024 Changes

Missing

Visual hierarchy. Pages felt flat with no clear reading order

Added

Structured layouts with typographic scale to guide readers through each section

Rise In STEM 2024 Changes

Missing

Data visualization. Stats and numbers were presented as plain text

Added

Infographics and callout treatments that made the numbers land with impact

Rise In STEM 2024 Changes

Missing

A consistent spacing and grid system. Every page felt disconnected

Added

A cohesive layout system applied consistently from cover to close

Missing

Community representation woven intentionally into the layout

Added

Photography and story placements that centred the people Rise In STEM serves


2025 Community Report

A Visual Identity Built for the People It Serves

For 2025, we completely reimagined the visual identity, moving away from the formal, corporate feel reports often default to. We leaned into bold colour, dynamic layouts, and expressive typography to reflect a community that's energetic, ambitious, and culturally connected. View the report here.

Rise In STEM 2025 Community Report Cover
Rise In STEM 2025 Community Report Pages
Project 02

Black Futures History Month Campaign

The Campaign

More Than a Campaign. A Platform for Real Stories

Rise In STEM wanted to mark Black Futures History Month with a series that centred the people directly impacted by the organization — their journeys, voices, and futures. I joined a team of three to make it feel personal and real while polished enough to hold attention across every platform.

Rise In STEM BHM Campaign

Creative Direction

My visual approach leaned into contrast — strong typography against warm, expressive imagery to give each story its own presence, celebratory without being loud. I built a palette and layout system that could flex across LinkedIn, reels, carousels, and web without losing its character.

Rise In STEM BHM Story Announcement Template Rise In STEM BHM Blog Banner

The Outputs

Designed for Every Platform They Showed Up On

The campaign rolled out across LinkedIn, Instagram reels, carousels, and the Rise In STEM website — each format with its own treatment while staying unmistakably part of the same campaign family. Read the full blog here.

Rise In STEM BHM Campaign Output
Rise In STEM BHM Campaign Output

RESULTS

Impact Reports Transformed

Into clear, structured, visually engaging storytelling pieces.

2,000+ Community Reached

Content designed to speak directly to a youth-driven audience.

Cohesive Multi-Platform Output

Consistent visual direction from report to reel.

Scalable Design Systems Built

Templates that reduce effort for future campaigns and reports.

check out this case study

RealOnes →

The Body Form

End-to-end brand and e-commerce design across multiple phases from 2022 to 2025, building and evolving a Shopify shopping experience for a women's shapewear and athleisure brand rooted in confidence and inclusivity.

role

Web Designer & Brand Strategist

industry

Fashion · E-Commerce

timeline

Ongoing

year

2022, 2025

The Problem

The Body Form came to me as an early-stage shapewear and athleisure concept with no defined identity or digital presence. The challenge: translate a mission of confidence and inclusivity into a cohesive brand and shopping experience that could evolve as the business grew.

My Approach

As Web Designer and Brand Strategist, I led the end-to-end creation of The Body Form's identity and Shopify experience — logo, brand system, product pages, packaging, and email marketing — evolving the platform across two full redesigns as the brand shifted from shapewear to athleisure.

Scope Web Design · E-Commerce (Shopify) · Brand Identity · UX/UI · Email Marketing · Packaging Design · Art Direction

Creating the Brand Identity

Logo, Colour, and the Visual Language of Luxury

I explored cursive, serif, and modern slim typography before landing on a direction that brought all three together, backed by a full brand and site guideline system the client could use confidently across every touchpoint.

The Body Form Brand Identity The Body Form Brand Identity

Branding the Products

Connecting Identity to Product

I applied logo placements across the Waist Trainer, Strapped Body Spandex, and Detachable Body samples using raw product photography, bringing the brand to life on real product for the first time.

The Body Form Products

Creating the Platform

An E-Commerce Experience Built for Conversion

I designed and developed the Shopify store with clean navigation, intuitive categories, and premium imagery, streamlining checkout to move customers from discovery to purchase with ease.

The Body Form Platform The Body Form Platform

Email Marketing & Packaging

Extending the Brand Beyond the Screen

I designed email campaigns for launches and brand moments, plus thank-you cards and packaging so the unboxing experience matched the level of care put into the brand itself.

The Body Form The Body Form The Body Form

RESULTS

+5% Conversion Rate

Through optimized UX and strategic CTA placement across the Shopify store.

Recognizable Brand Identity

Positioned the brand within the competitive shapewear and athleisure market.

Seamless Shopping Experience

Reduced friction from discovery to checkout across the store.

Brand Evolution Supported

A full shift from shapewear to athleisure, kept cohesive throughout.

0:00

check out this case study

Rise In STEM →

Owambe

A Gen-AI powered mobile platform designed to simplify how people plan and experience social gatherings. As Lead Product Designer, I led the end-to-end design from early concept to MVP and beyond, shaping the brand, leading research, and driving every design decision along the way.

role

Lead Product Designer

industry

Tech · Social

year

2024 – 2025

The Problem

Owambe is a Gen-AI powered mobile platform built to simplify how people plan social gatherings. As people move into adulthood, coordinating time with friends gets harder — scheduling conflicts, decision fatigue, and fragmented communication were the biggest barriers to real-life connection, despite the rise of social platforms.

My Approach

As Lead Product Designer, I led the end-to-end design of Owambe from concept to MVP — translating founder vision into a full brand identity and product experience, leading UX/UI across every flow, running research across 17 interviews and competitor analysis, and iterating based on live testing at Collision Conference.

Scope Product Design · UX/UI · Brand Identity · Web Design · Research · Visual Design · Event & Experiential Design

// Solution 01

A revolutionary platform designed to simplify planning hangouts with the ones you love.

Origin

Owambe's Origin

The project began with the common frustrations of organizing social events. Through AI integration, Owambe helps users streamline plans, recommend venues, and personalize each experience.

"In a world where social media claims to bridge distances and foster connections, it ironically seems to leave us feeling more isolated."

As the pioneering Product Designer, I executed the founders' vision through brand identity, product design, and research.

Discovery

Research + Discovery

Social Media has promised to keep us connected, yet as its use increases, it appears we are more disconnected than ever.

To address the real challenges of planning social gatherings, we immersed ourselves in research — surveys, interviews, and competitor analysis — including in-person interviews with 17 individuals about their experiences planning events with friends, family, and colleagues.

// Findings & Insights

Here Is What We Found

87%

// SCHEDULING

"Challenges with time availability between friends and time coordination."

said finding a time that worked for everyone was the hardest part of planning.

78%

// GROUP DECISIONS

"Sometimes people want to choose the majority. It feels like some are people pleasers wanting to appeal to others so sometimes it prolongs the decision process."

said larger groups often led to decision delays or cancellations.

63%

// DISCOVERY

"Social media is used to hear about events most of the time, or I hear directly from friends and family."

relied on social media to find events, mostly via TikTok.

44%

// MOTIVATION

"To create new experiences and create and maintain relationships."

were motivated by spending time with friends and family.

User Research

Creating a User Persona

After interviewing participants, we created a user persona reflecting the common behaviours, challenges, and motivations that guided our design decisions.

Keyanna represents the needs of our audience, emphasizing a tool that simplifies planning, encourages collaboration, and enhances social connection — relevant to her life as a student, and to adults at other life stages too.

Owambe User Persona

Build

Design

Brand Identity

Brand Identity

In a two-week sprint I built the full brand identity: name, logo, visual system, colour palette, tone, and landing page, leaning into warm tones of orange and red for energy and community.

Every logo iteration centred on one idea: community, collaboration, and connectedness — people coming together to create something greater.

Brand Colours

Brand Colours

Logo Iterations

Logo Iterations

Final Logo Product

Final Logo Product

Final Logo

Final Logo

Wireframing

Wireframing & Iterations

With our online presence live, my team and I brainstormed and experimented with how the platform could look and feel.

Initial drafts of the platform

Initial drafts of the platform

Lo-Fi Wireframe Screens

Lo-Fi Drafts of the Login/Sign Up and Onboarding Process

Some Hi-Fi screens created for V.1 of the Owambe MVP Platform

Milestone

Preparing For Collision

Through the FBN, we were selected to present Owambe at Collision, one of the biggest tech conferences in Canada. We quickly built our demo and MVP for the conference floor and prepared for a pitch with the BAI, refining key features and a compelling narrative to demonstrate the product's potential to investors, partners, and industry leaders.

Owambe @ Collision...

Owambe at Collision Conference

Expanding Our Reach At Collision
The demo featured our first official feature: an AI-powered scheduling optimizer that finds the best time for all invitees.

Learning

Feedback

After presenting Owambe at Collision, we received invaluable feedback from everyone who demoed the product. People appreciated its simplicity and intuitive nature, but flagged the homepage's colour intensity and event flow as areas to improve — insights that shaped our next iteration.

Feedback

Summary Of Feedback From Product Testers

"

Not knowing what to do with their friends.

// Pain Point — Discovery

"

The steps for creating events seem like a lot of pages.

// UX — Event Creation Flow

"

Could encourage friend groups to create new memories and step out of their comfort zone.

// Opportunity — Social Engagement

"

Very helpful for mixing groups and planning collaboratively.

// Strength — Collaboration

"

The interface feels a bit clustered.

// Visual Design — Layout Clarity

New Designs

New Designs

Following the feedback from Collision, I refined the app's visual hierarchy for more intuitive navigation, simplified interactions, and expanded social features so users could more easily connect, share, and plan together.

Before — Homepage

Before

The previous interface visual layout was cluttered and not as effective for the solution. Some of the interactions were not clear to users.

After — Homepage

After

As a solution, I transformed the homepage interface to a simplistic, clean and effective visual layout — with the tools being easily accessible on the page.

Before — Event Flow

Before

Testers said that the event flow was long and had too many steps in terms of clicking to complete creating an event.

After — Event Flow

After

To solve the problem, a redesign of the event page was done so users could start and add information at any point — significantly reducing the steps a user would take.

Before — Navigation

Before

The previous navigation bar had the features listed — and since they were meant to be integrated into event planning, so they didn't serve the purpose.

After — Navigation

After

To address this, I designed a new navigation bar with functional pages for users that will be applicable to all versions of redesign & updates in the future.

Online Presence

Social Media Presence

Landing Page

The landing page was created to build community while also allowing the ability to gather data and see if there is a market fit.

What it contained:

  • What Owambe is
  • What features the platform will have as solutions
  • Ways to get in touch and the team – to enforce community

I created a form of 2 questions to get more insight on potential users or even problems that we may not be aware of that people experience – aside from just taking information.

Social Media Presence

Owambe LinkedIn LinkedIn
Owambe Instagram Instagram
Owambe TikTok TikTok

Community

In-Person Experiences & Launch Event

Owambe wasn't just a product — it was a community. From wellness walks to launch events, I owned the full design identity across every activation.

Community

Wellness Walks

We organised wellness walks to keep people connected to Owambe beyond the app, sponsored by brands who believed in what we were building.

Arc'teryx Sport Chek Greenhouse Juices
Wellness Walk Poster Wellness Walk Wellness Walk

March 2025 — Women's Month

MVP Launch Event

In March 2025, during Women's Month, we held the official MVP launch — I owned all design assets, event identity, and sponsor representation across every touchpoint.

90+

// Attendees

10

// Sponsors

// Sponsors

Chick-fil-A Cetaphil That Good Good Shea
MVP Launch Invite MVP Night Announcement
MVP Launch Event MVP Launch Event

October 2025

Travel Discovery Lounge

In October 2025, we hosted the Travel Discovery Lounge, bringing the community together around travel and exploration — I handled the full design scope, from event identity to sponsor integration.

40–50

// Attendees

6

// Sponsors

// Sponsors

Olly Smart Sweets

Reflection

Reflection

// Community First

Hosting events taught me that community is a product too — every detail, from invite to energy in the room, matters just as much as any screen I've designed.

// Product Meets Reality

Working on both the product and real-world experiences simultaneously let me see how people actually behave, not just in a test session. That gap between assumption and observation is where the best product decisions come from.

// Wearing Every Hat

Across this project I was a brand designer, product designer, event producer, and social media lead — sometimes all in the same week, teaching me to prioritize ruthlessly and apply design thinking well beyond the screen.

RESULTS

Collision Conference Showcase

Selected to present at Collision Conference in Owambe's first year, one of Canada's largest and most competitive tech stages.

MVP Built and Tested

Successfully developed and tested an MVP with core scheduling optimization functionality, taking the product from 0 to 1.

Pre-Launch Community Built

Built an engaged pre-launch community of early adopters through events, social presence, and in-person activations reaching 100+ people.

Product Direction Validated

Validated product direction through real-world user testing and feedback, informing rapid iteration and improvements to usability and navigation clarity.

Cohesive Brand Established

Established a cohesive brand across digital product, web, and real-world experiences, creating a consistent and recognizable identity from day one.

Brand Partnerships Secured

Designed for and supported 10+ sponsored events with brands including Arc'teryx and Chick-fil-A, extending Owambe into physical community spaces.

check out this case study

RealOnes →

RealOnes

A multi-phase UX/UI redesign of a global platform connecting users with local Black-owned businesses, transforming a post-launch product with usability challenges into a clear, intuitive, and growth-ready experience.

role

UX/UI Designer

industry

Tech · Community

timeline

Ongoing

year

2023 – 2024

About the Product

RealOnes is a global digital platform connecting users with local Black-owned businesses and their allies, designed to strengthen community, increase visibility, and drive meaningful engagement through discovery and connection.

Despite a strong mission, the platform struggled with usability, clarity, and engagement post-launch. The experience lacked structure, making it difficult for users to navigate, understand account types, and fully engage with businesses, ultimately limiting growth and retention.

The Goal

Transform the product into a clear, intuitive, and scalable platform that improves user engagement, supports business visibility, and aligns the experience with its core mission.

What I Did

As UX/UI Designer, I led the end-to-end redesign of the RealOnes platform across multiple phases.

  • Conducted a full UX audit across user and business journeys
  • Synthesized user feedback, app reviews, and stakeholder input to redefine product direction
  • Designed and implemented a scalable design system in Figma
  • Rebuilt core product flows including navigation, onboarding, profiles, and dashboards
  • Introduced clear distinctions between user and business experiences
  • Led iterative testing and A/B experimentation to continuously refine the product

Scope UX/UI Design · UX Audit · Design Systems · Product Strategy · Figma · A/B Testing · Interaction Design

Prologue

01

What's Their Story?

RealOnes helps users connect with local Black-owned businesses and their allies — a powerful idea born from the BLM movement in 2020. But two years post-launch, the app was a confusing maze: the intention was there, the path to it was not, and user growth had stalled.

I stepped in to analyze the feedback, identify key issues, and guide the full platform redesign — transforming the app into a seamless, intuitive experience that truly supported its mission.

Discovery

Problem Discovery

The Problem

RealOnes launched with strong community intent, but users couldn't figure out what type of account to create, navigation left them stranded, and business owners had no real way to manage their presence. I started with a full UX audit, mapping friction points and structural issues before touching a single frame.

UX Audit UX Audit 1 UX Audit 2

What the Audit Found

// Onboarding

No clear distinction between user and business account types on sign-up, causing confusion from the first screen.

// Navigation

Information architecture lacked hierarchy. Users consistently lost their place and could not find core features.

// Business Experience

Business owners had no dashboard, no way to track visibility, and no tools to actively manage their profile.

// Visual Consistency

No design system in place. Inconsistent components, spacing, and type use across the product created a fragmented feel.

Interface Review Summary

• No clear buttons

• Only dark mode available — very limiting

• The font sizing is quite small, not very clear

• No distinct difference between user types

• Things that were of high priority were not easily visible

• Spacing for inputs and placement not intuitive

Research

User Research

Beyond the audit, I synthesized feedback from app store reviews, user interviews, and stakeholder conversations — the patterns were consistent, pointing to the same core issues.

Mind Map Brainstorm
"

I didn't know if I was signing up as a customer or a business owner. The options weren't clear at all.

// App Store Review

"

I love what this is trying to do but I keep getting lost. There's no clear way to get back to where I started.

// User Interview

"

As a business owner I have no idea how many people are viewing my profile or what I should be doing to improve it.

// Business Owner

"

The idea is great. The app just doesn't feel finished. It needs a lot of polish before I'd recommend it to someone.

// App Store Review

Summary of Data

01

It is very confusing to understand what profile version users are on.

Current users on the platform with both business and personal accounts were finding it hard to understand what profile they were on.

02

The business profiles do not provide enough information on their offerings.

Business users were finding that they were not able to add enough information — inputs were limiting.

03

The interface on the home screen of the map was not responsive to user interactions.

04

The map view of the business is not clear. Design is flat.

05

A lot of the permissions and things stakeholders needed to fulfil the purpose of the app were getting missed.

The design was not clear enough to surface the right actions and information for stakeholders to execute on the platform's intent.

Redesign

Redesign

// Lo-Fi Wireframe Sketches

I brainstormed various solutions and user flows, using wireframes to shape my concepts. After sketching, I translated those ideas into low-fidelity wireframes to help bring the vision to life.

Wireframe Sketches Wireframe 2
Mid-Fi Wireframes

I translated my sketches into wireframes to visualize the layout and user flows, allowing me to refine interactions and ensure a seamless experience that aligned with the app's goals.

I tried a few different ideations for each screen, to see what could potentially work for the platform.

Iterations

Design Improvements - Findings & Iterations

After testing with four users, I utilized their feedback to implement changes that addressed their issues and concerns.

Before

Before

Users felt the homepage was plain and visually monotonous, with no clear distinctions between sections, causing everything to blend together. The lack of applied design principles made navigation confusing and unengaging.

After

After

I revamped the interface with a new light mode for a fresh, user-friendly look while improving the dark mode. I also made the map interactive, allowing users to tap on pins for quick previews directly on the map page, streamlining access to essential information.

Before

Before

Users found the navigation bar confusing, as the icons were not very clear in conveying their intended functions.

After

After

To address the issue, I introduced new icons for the navigation bar and strategically reordered them to facilitate easier access for users. Additionally, I added labels to enhance the overall user experience.

Before

Before

The business dashboard struggled with unclear calls to action, which made it difficult for owners to navigate. They often found new functionalities hidden behind certain buttons or areas, leading to confusion and frustration as they attempted to understand how to utilize the platform effectively.

After

After

To resolve this issue, I designed a clearer layout for business owners, incorporating distinct buttons that enhanced their understanding of the dashboard. I also added colored headers to indicate the type of page, helping users easily identify whether they were on a business or user account.

Design System

Design System

Before redesigning any screens, I built a scalable component library in Figma. The platform had no existing system, which meant inconsistencies had compounded across every screen. Starting with the system meant every decision made downstream was intentional and reusable.

Design System

Hi-Fi Screens

The New Platform

// Final screens across both user and business flows

Homepage

01 / Homepage

Redesigned Homepage for Clearer Navigation

The homepage was redesigned to provide a clearer distinction between user and business interactions. The new layout made it easy for users to navigate the platform and find local businesses, eliminating confusion and enhancing the overall user experience.

Business Page

02 / Business Page

Clear Distinction Between User and Business Profiles

The distinction between user and business profiles became clear, eliminating any confusion by implementing a colour distinction. Users could easily navigate the platform, knowing exactly which profile they were on, improving overall experience and making interactions more intuitive for both sides.

Nav Bar

03 / Nav Bar

Redesigned Navigation Flow

Users were able to easily explore local businesses through a simplified, intuitive navigation system. The clear layout ensured they could quickly find what they were looking for, reducing frustration and improving their overall browsing experience.

User

04 / User Profile

Enhanced Business Profile Features

Business profiles became more engaging and informative, allowing users to quickly view key details like location, contact info, descriptions, and discounts. This helped users make faster decisions and connect more easily with businesses in their community.

Final Designs

RealOnes V2.0

The final design transformed the platform into an intuitive, engaging space — improved navigation, detailed business profiles, and a seamless mobile experience that made connecting with local businesses effortless.

RESULTS

177 → 1,434 Users

A 711% increase, driven by redesigned onboarding and clearer navigation.

62 → 308 Business Accounts

A 397% growth, made possible by a rebuilt profile experience and dedicated dashboard.

Navigation Rebuilt From Scratch

Core flows rebuilt — navigation, onboarding, profiles, and dashboards.

Dual-Audience Experience

Tailored flows for both user and business audiences within one platform.

Scalable Design System

A component library in Figma, built for consistency and faster iteration.

Reflection

What I Took Away

01

The Power of Pivoting

There were moments when I had to shift gears based on what was not working or what was realistically possible, teaching me the value of staying flexible and adapting as needed.

02

The Importance of Cross-Functional Collaboration

Working alongside different teams gave me the chance to champion user-focused design while also hearing the technical perspectives of developers, which made the process even stronger.

03

Balancing Vision with Practicality

I learned how to find that sweet spot between creative ideas and realistic solutions, making sure the designs were not only exciting but also doable.

Taking a struggling platform from confusing to intuitive was an invaluable lesson in strategic design — how research, structure, and clarity can rebuild trust with real users and drive measurable growth.

check out this case study

Beyond the Brief →

Metrolinx × FIFA 2026 — Concept Campaign

#Platform
to Pitch

Campaign

#PlatformToPitch

Role

Brand & Campaign Concept

Type

Advertising Design

Toronto is hosting FIFA 2026, and thousands of fans will lean on Metrolinx to get to the match for the first time. Platform to Pitch reimagines that ride — turning GO Transit into part of the fan experience, from arrival to kickoff.

Role: Brand & Campaign Concept  /  Type: Advertising Design

Platform to Pitch explores how the journey to the stadium can become part of the FIFA 2026 experience.

With Toronto welcoming fans from around the world, many will rely on Metrolinx to navigate the city for the first time. This concept turns transit from a source of uncertainty into a seamless, guided experience that carries fans from arrival to kickoff.

Through my experience working in transit customer service, I've directly supported riders navigating questions like train times, platforms, ticketing, and PRESTO access — the same friction points that will be amplified during a global event like FIFA.

So I thought of a creative, simple and visual way to better serve customers with this.

#PlatformToPitch poster — Heading to Fan Fest, soccer goal
#PlatformToPitch poster — Heading to BMO Field
#PlatformToPitch poster — Heading to Fan Fest, trophy

By meeting fans with answers before they have to ask, this concept reduces lines and congestion at the platform. It unifies transit agencies as part of the FIFA 26 experience, and lets Metrolinx capitalize on a historic moment for the city and the country — simple, effective touchpoints strategically placed throughout transit stations.

#PlatformToPitch poster — Travelling in a group to the game
#PlatformToPitch poster — Match starts at 7 PM

next concept

The 7 Virtues →

The 7 Virtues — Concept Campaign

Summer
Fling

Campaign

#SummerFlingPopUp

Role

Experience & Campaign Concept

Type

Experience Design

The Summer Fling Series is a conceptual experiential campaign created for The 7 Virtues to celebrate the launch of the Summer Fling Mini Trio. Inspired by the emotional connection between fragrance and memory, the activation invites guests to discover the scent they'll remember this summer by.

The Opportunity

The Summer Fling Mini Trio features three existing fragrances—Coconut Sun, Strawberry Jam, and Clementine Dream. While the collection is designed for summer, existing customers may already have a signature scent, creating little incentive to explore the others.

This campaign repositions the trio as an immersive discovery experience, encouraging guests to step outside their fragrance comfort zone through storytelling, scent layering, and personalized recommendations.

The Vision

Summer Fling is envisioned as an immersive outdoor brand activation hosted throughout the summer in vibrant, high-foot-traffic destinations such as Toronto's Distillery District, STACKT Market, Union Station's Bay Concourse, waterfront promenades, and open-air shopping centres.

Designed as a destination rather than a retail pop-up, the experience invites fragrance lovers to slow down, explore, and connect with scent through storytelling and interaction.

The Experience

Hosted in vibrant outdoor destinations, the pop-up transforms fragrance discovery into an interactive journey.

Guests answer reflective conversation prompts, receive a personalized scent match, explore immersive fragrance installations, and finish their experience.

The experience concludes with exclusive rewards, photo moments, and personalized fragrance recommendations.

Clementine Dream product shot
Strawberry Jam product shot
Coconut Sun product shot

Campaign Message

Choose the scent you'll remember this summer by.

Because every Summer Fling deserves to be remembered.

check out this case study

Owambe →